from AdWords Support
to RYP Marketing
date Wed, Jan 20, 2010 at 5:44 PM

Hello Zach,

Thanks for emailing me to link a client account (Customer ID xxx-xxx-xxxx) to
your MCC ( xxx-xxx-xxxx). You weren’t able to link the
accounts because the would-be client account is using a beta billing
interface, which makes it unable to be managed by an MCC. The new
interface is being tested on just a limited number of new accounts, and
we’re working to give them full functionality as soon as possible. I’m
sorry for the inconvenience, and I wanted to offer you a couple of
options. Please reply to this email and let me know which you’d prefer.

Zach’s Notes: This new interface (at least the version in my clients’ account) only offers post-pay billing. However to spice up the menu, the interface offers a new payment option for post-pay billing: an automatic withdrawal from a checking account.

OPTION 1: You can create a new account through the link in your My

Client Center

Use the link in your MCC to create a new account, which ensures that the
client account will have the compatible billing interface. Then, close the old
client account. I’ll be happy to send you step-by-step directions for this, if
this is the option you choose.

– This can be done immediately so you get the new account running as
soon as possible.
– We will apply a credit for the $5 activation fee.
– This is the preferred option if your agency creates client accounts
itself and just happened to have created this one outside your MCC, or if
you need to link accounts to your MCC quickly.

OPTION 2: Ask us to move this client account to the previous billing
interface

We’ll switch the client account to the MCC-compatible billing interface.
This will take 1-2 business days. We’ll email you when the switch is
complete, after which you can link the client account to your MCC using
the regular method.
– This process will delete the billing information in the client account,
and the account will stop serving ads until you or the client signs in and
enters new billing information.
– This is the preferred option if you need to keep the same sign-in
email, or if the account has already been serving ads and you’d like to
keep its historical data.

Please let me know which option you’d like to take, and we’ll continue
from there. Thanks for your understanding.

Sincerely,

Jessie B.
The Google AdWords Team